Supporting small businesses is in our DNA

We're proud to partner with over 100 small businesses that are growing and thriving through BoomPop.

We're proud to partner with over 100 small businesses that are growing and thriving through BoomPop.

95% Small Businesses
95% of BoomPop hosts are small businesses of 10 people or less.
Cause-Driven
Many of our hosts represent and give back to important causes, like sustainability, women-owned businesses, and minority-owned businesses.
Money Well Spent
Small businesses were hit the hardest during the pandemic. Over the past 12 months, our hosts have been able to make $1,000+ per hour and keep their businesses alive by doing virtual events on BoomPop.

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On the Map

Meetings

Dec 15

Written By BoomPop Team

📍 On the Map

Understand the minds of your customers to create a user experience.

In this workshop session, participants will gain a better understanding of their customers’ needs, thoughts, and feelings by working collaboratively to create a Customer Empathy Map.

How to use this template

Activity instructions
Read the instructions and make copies of the Customer Empathy Map Worksheet for each participant.
Place sticky notes and pens/pencils at each table and make a flip chart or whiteboard header for each component of the Customer Empathy Map where participants can post their sticky notes with ideas.
Participants will work in small groups to develop a customer empathy map, which is a visual tool used to gain a deeper understanding of their customers by mapping their thoughts, feelings, actions, and observations.
Pass out a copy of the map worksheet to each participant and explain the benefits of this process,

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